Need Help?

If you have any questions or need help please contact us. We will be happy to assist you.

Customer Service

In the Customer Service section you will find all the information you may need, including Shipping enquiries, Return & Refund policy and FAQ.

For further questions please contact us directly at support@gallianostore.com. We'll get back to you as soon as possible.

Managing Your Account

Opening An Account

Opening an Account is easy. Simply click on 'Log In' or on the ‘My Account’ link at the top of the website and follow the instructions in the in the 'Create Account' or 'New Customer' section. Alternatively, when you place an order you will be prompted to ‘Log in’ with your email address and password. An account offers you a safe, easy and fast way to order. It also serves as a way to track your order and receive emails about your order.

  • Account Benefits: set up your ‘My Account’ and customize your preferences. Improve your shopping experience by taking advantage of these great benefits...
  • News and Exclusive Offers: subscribe to our newsletter to receive email updates on special promotions, new product announcements, gift ideas and more.
  • Order History: receive important information regarding your order and get the capability to track your order up to the moment it arrives to you.
  • Faster Checkout: save your billing and shipping information to make it easier to buy your favorite stuff. Enjoy hassle-free checkout.
  • Save Your Shopping Bag: your selection will be saved in your shopping bag for checkout at a later date.

Updating your account

It's easy tp change your account information online, at any time. Simply 'Log In' or click on the My Account link at the top of the website to have access to your account.


Forgotten Password

If you have forgotten your password, visit the My Account section, click on 'Forgot Your Password?' and just follow the 'Password Reset' instructions. You will receive an e-mail with a new temporary password.